Business Analyst (BA) training and on-the-job support
The high with a degree in project management organisations have recognised in recent years that the role of business analysis in projects is critical. This is borne out by the fact that international project management surveys nearly 50% of failed projects fail due to inadequate claims management. In addition to this, the average number of project leaders projects 45%-a have experienced an uncontrolled scope change or extension. As for project managers, the implementation of professional training, development programmes and business analysis training can be of great help to business analysts.
What is business analysis?
Business analytics is a profession that we believe is still in its infancy in our country, but its adoption and application is becoming more widespread. The aim of business analysis is to identify the problems and opportunities that arise in organisations, to map their roots and possible solutions, and to ensure that the projects that can be defined in this way are launched and implemented along the right objectives and requirements structure. It is a misconception that business analysis only and exclusively concerns the life cycle of projects, since in addition to the definition of objectives and KPIs, great emphasis is also placed on the back-testing, which can even take place in the period following project closure.
The business analyst is therefore a supporting role, whose task is to create a communication bridge between the customer and the supplier (project team), to support the definition of the product scope, and to manage and maintain the requirements.
Agility and business analysis?
Of course, one might legitimately ask "OK, but what about the with agile projects? How does a business analyst come into the picture in these cases?". Although the various agile trends do not specifically define the role of the business analyst, there is a toolbox of business analysis tools that can be very useful for Product Owners and team members.
Our programmes are therefore designed to emphasise agile approaches alongside the traditional project environment, and to provide participants with a practical toolkit that can be used in practice to help them apply different approaches.
How can we help?
We have designed our business analyst training and support services to ensure that everyone, regardless of their level of experience, can find the ideal solution for them.
Open training for business analysts
Our regular open programmes is aimed at individuals who, in addition to the knowledge gained through the programme, welcome the experience brought by other participants. Our open programmes cover the needs of beginners, advanced and more experienced business analysts as follows:
- Business analysis basics - for novice business analysts - The aim of the programme is to familiarise participants who want to become business analysts in the future with the basic tools of business analysis and to gain first-hand experience of the challenges and opportunities.
- Advanced BA training for business analysts - The aim of the programme is for participants with 1-3 years of experience in business analysis to develop their tools and skills by working together on a complex case, from the moment a problem arises to the time it is solved.
- Professional in Business Analysis (PMI-PBA) exam preparation programme - for experienced business analysts seeking international qualifications - The aim of the programme is to help participants achieve the internationally recognised Project Management Institute PBA qualification. Our expert was the first in Hungary to obtain the certification, and as a PMI-accredited instructor with extensive experience in agile and traditional environments, he will help participants with his own examples and stories in addition to theory.
Coaching and on-the-job support
Business analysis coaching and on-the-job support services we recommend it for organisations where the benefits of business analysis have already been recognised, the business analyst role has already been introduced, but there are situations where business analysts encounter obstacles and problems that require external assistance. Working together, we identify the problems and challenges and jointly choose the best solution, either through coaching or on-the-job support, to help the people and the organisation.
Tailored, outsourced programmes for teams
If the aim is to develop a team, based on jointly defined needs we recommend the development of tailor-made programmes. Given that every organisation works in a different way, there is also the possibility to work on your own projects and organisational problems together.
Programmes on business analysis in an external format (5-12 participants) online or in a classroom setting, can be carried out at the Client's premises or at premises provided by us. When designing the programmes, we pay particular attention to the training or workshop according to the needs of the client, be implemented in accordance with existing practices, processes and roles.
Our experience shows that such improvements only achieve the desired results if they:
- practice-oriented - To this end, a sample project proposed by the client or a case study based on the organisational process will be developed and processed,
- are experiential learning focused - participants will try out the techniques in practice,
- are aimed at solving existing problems - whether it is a problem of cooperation, lack of clarity of roles or processes, or lack of experience, these conflicts need to be resolved during the programme
- support continuous improvement - during the programmes, development proposals concerning project management and business analysis are formulated and evaluated on the basis of the participants' current problems and proposals, which are shared with the Client after the programme is implemented.
In all cases, the programmes are designed and implemented with the above in mind. A PMI certified participants who hold a PDU after these programmes can be credited with a number of PDUs equal to the duration of the workshop to maintain their qualifications.
Suggested topics
In our experience, the following topics are the most frequently requested when designing such programmes:
- the relationship between organisational goals and project objectives
- the relationship and use of feasibility studies, business plans
- identification of project needs, evaluation
- resolving conflicts of interest
- scope and requirements management planning
- requirements specification development, content
- KPIs, acceptance criteria
- managing changing needs and requirements
- representation of needs, requirements
- collaboration between project manager and business analyst
- management, categorisation and analysis of project assets
- risk management
- back-testing, testing
- monitoring and supervision of claims
- resource allocation
- communications
- control of volume
- use case, use of user story
- questions, the business analyst's greatest weapon
- possibility of IT support