Project Management Office (PMO) operations training

Building and Operating a PMO Step by Step

Create a PMO that doesn’t just administer, but generates real business value! Learn how to integrate traditional (waterfall) project management, portfolio-level governance and agile operations into a strategically positioned PMO, using practical tools and real-life examples.

Make PMO the centre of strategic value creation!

The training provides a comprehensive overview of how to build and run a mature, business-integrated project management office.

Participants will learn about PMO types, functions, development paths, as well as key elements of methodology management, governance, resource and portfolio management.

Special attention is given to integrating agile and lean practices within the PMO, as well as positioning the PMO strategically at the executive level. The program is 70% practice based using case studies and simulations.

Project Management Office (PMO) operations training

We also offer online, distance learning courses using digital and video conferencing tools!

Our experts

Prerequisites

This training does not require any prior examination or certification, but is recommended for professionals with the following backgrounds for an optimal learning experience:

  • At least 5 years project management experience
  • Experience in project management or PMO management at an organisational level
  • Motivation to better understand and enhance the PMO’s strategic role

This training course can be particularly useful for:

  • PMO managers who are building a new office or developing an existing one,
  • programme and portfolio managers who coordinate projects at a strategic level,
  • senior executives and sponsors who want to leverage the PMO for business value creation.

There is no formal exam in this training, instead participants deepen their knowledge by working through a complex PMO sample structure, supported by practical simulations and group analysis.

Training agenda

Foundations and organizational introduction

  • What is PMO, what types exist there and why do organizations need it?
  • The 20 potential functions of a PMO and its full service portfolio
  • PMO maturity models and development pathways
  • The strategic role of the PMO: alignment with business objectives
  • Preparation: objectives, stakeholder map, securing support
  • Gradual introduction of PMO functions: roadmap and milestones
  • Identifying critical stakeholders: project management professionals, business partners, senior management
  • Developing a communication strategy and leadership narrative

Governance and methodology development

  • Methodological components: manuals, handbooks, glossary
  • Project categorisation, Project process planning and documentation
  • Choice of tools and platforms: collaboration and IT support systems
  • Deployment strategy: training, support levels, feedback
  • Methodological maturity measurement and continuous improvement
  • Defining the purpose and authority of the PMO
  • Reducing the failure rate: skills development
  • Authority levels: finance, resources, customer relations, suppliers
  • Project audits: purpose, process, use of results

Resource management and competence development

  • Identifying resource managers and requirements
  • Process and tools for resource allocation
  • Training management: needs assessment, training roadmap, competence development
  • Career path planning: roles, development paths
  • Knowledge management: lessons learned, documentation, mentoring, knowledge sharing
  • Portfolio level resource management

PMO performance measurement and continuous improvement

  • PMO dashboards and indicators: operational, strategic, value creation levels
  • PMO audit and feedback: functions, services, stakeholder satisfaction
  • Continuous improvement: retrospective, lessons learned, benchmarks
  • PMO as a learning organisation: adaptive operation, support for innovation

Satisfaction guarantee

We're confident in the quality of our programme, but if you're nonetheless dissatisfied and let us know during the first training block, you naturally won't need to pay! We invoice for the programme after the training, we don't ask for anything in advance.

CONTACT US!

1118 Budapest,
Kelenhegyi út 29/b.

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Project Management Office (PMO) operations training

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"I really enjoyed it! Deep coverage, lots of exercises. The case studies were really useful!"

Important

Our programme is based on real-life best practices, providing practical support and first-hand experience.

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Location

H-1118 Budapest, Kelenhegyi str. 29/b.
tel.: +36 30 914 7444
mail: info@promanconsulting.hu