Design Thinking practical training
Get a user guide for your customers!
Master the tools of Design Thinking and create value for your clients!
What is Design Thinking training about?
The aim of our Design Thinking training is to introduce participants to the basics of design thinking and to provide a comprehensive overview of how the Design Thinking process works and the tools that can be used. As a participant in our programme, you will experience and try this through a real-life process in concrete situation simulations.
Discover Design Thinking, a human-centred and innovative approach to solving problems and developing ideas. If traditional methods don't work and you don't know where to get new ideas and how to incorporate them effectively, our training will help you find a new perspective. Learn how you can think differently and create value for your clients, colleagues or even the whole organisation. You can gain a deeper understanding of your customers' or target group's needs and quickly test your ideas to find the best, most feasible solutions.
The programme is designed for professionals who want to gain an in-depth understanding of the customer experience and develop tools for value-based thinking.
Design Thinking practical training
We also offer online, distance learning courses using digital and video conferencing tools!
Our experts
Áron Ulicska
Áron graduated with a Master's degree in Organizational Psychology, then worked as an organizational developer, and is currently a Scrum Master and an Agile training facilitator. He regularly supports agile (pilot) teams, introducing agile working methods, self-organization, agile mindset and collaboration.
Réka Pétercsák
Réka supports our clients with agile and traditional team development, related individual competency development, Scrum Master tasks, individual and group coaching, and organizational development. In the past years she has supported nearly 100 teams as an agile coach and more than 1500 people have participated in her trainings.
Prerequisites and framework for Design Thinking training
Our 2-day programme is designed to be straightforward, to the point and practical, simulating everything from coming up with a gift idea to making it. The programme is very intensive, with about 20% of theory and 80% of practical elements, so we have set the number of groups at 4-12 people, which gives everyone the opportunity to experience the Design Thinking toolkit.
Through our simulation, participants will be able to try out a toolkit that will support them in thinking with the user's head, how to deal with the customer's inability to articulate what exactly they expect, how to generate creative ideas and innovative solutions, and how to ensure that ideas are not just ideas but are implemented, ultimately increasing customer satisfaction.
There are no prerequisites to participate in the training.
The programme can also be delivered for teams, in which case the situations and scenarios are tailored to the client's needs.
Training agenda
Design Thinking fundamentals
- Mindset-shaping introductory exercise
- What is Design Thinking?
- Where did Design Thinking come from and how did it develop?
- For which projects should this approach be used?
Design Thinking process
- The Design thinking process model (Double Diamond)
- The five main steps of Design thinking (Empathize, Define, Ideate, Protoype, Test)
- Famous products made with the Design thinking method
Design thinking
- Principles of design thinking
- Understanding customer needs - user perspective and empathy
- The effects of cognitive biases on our thinking
- How can we get rid of our assumptions? (Beginner's mindset)
- Exploratory interview technique to find out the user's situation (Gemba walk)
Design Thinking simulation
- Assessing and understanding the client's situation (Empathize phase)
- Define the problem (Define phase)
- Ideation and creative solution finding (Ideate phase)
- Prototyping (Prototype phase)
- Testing assumptions, ideas and prototypes, gathering user feedback (Test phase)
Additional tools for each phase
- Qualitative and quantitative data collection methods
- Journey map and Story mapping techniques
- Mindmap and brainstorming
- Root analysis techniques - 5Why and Fishbone diagram
- Point of View - problem statement from the user's perspective
- Minimum Viable Product thinking
Putting lessons into practice
- For which tasks and projects can we envisage applying the tools and process learned?
- How to get started with the app?
- Incorporating lessons learned into daily processes
Satisfaction guarantee
We are confident in the quality of our programme, but if you are dissatisfied and you let us know on the first day, you will not have to pay! We will invoice you after the last session, we do not charge anything in advance.
Training information
The size of the group was set at 4-12 people to ensure effective teamwork.
*Discounts are available for members, for two or more participants, and for individuals! For 4 or more participants, we offer additional discounts on an individual basis, and the location and schedule can be flexible!
SATISFACTION GUARANTEE - we are confident about the quality of our programmes, but if you are dissatisfied and you let us know at the first visit, you will of course not have to pay! The course price will be invoiced at the end of the programme, we do not charge anything in advance.
For online courses, an internet connection is required, a microphone and webcam are recommended, and handouts and supporting materials will be provided in electronic format.
The programme is an intensive 2-day practical training based on workshop elements and case study processing. The practical elements are 90%.
Conditions for requesting tenders, application
The application is not binding, it is only a contact form, we are not able to reserve a place on the programme until you apply.
In the case of registration, the Applicant undertakes to pay the participation fee by bank transfer within 15 calendar days of receipt of the invoice after the closure of the programme. If cancellation is made within 10 calendar days prior to the programme, the Applicant agrees that the Supplier may charge a cancellation fee of up to 30% of the programme fee. This is waived if the Applicant postpones registration to the next advertised date. If the programme does not meet your needs and you indicate this on the first day of the programme, you will of course not have to pay anything! The programme fee includes the cost of the training materials, handouts and related room hire. The programme fee does not include the examination fee.
All applicants will be contacted within 1 working day.
Get an Offer
Design Thinking practical training
quality
satisfaction
execution
"The theory-practice ratio was good, the games made the theory much clearer. I really liked the direct and supportive atmosphere between the trainer and the group, we were brave enough to ask questions."
Important
Our PMP exam preparation programme is accepted by PMI, so the training prerequisite can be met. The aim of ProMan Consulting Kft. is that the participants will successfully complete this project, thus gaining exam-centric, but also practical knowledge.
More than 90% of our participants pass the exam for the first time!
10 reasons why you should choose us
- We only run small group workshops, above 10 people the group will be split for learning efficiency
- Low minimum number of participants, unlike most training organisations, we start the course when 3 people apply, no need to wait
- Qualified trainers - our trainers are CAPM, PMP, PMI-PBA and PMI-ACP certified, and our trainers are uniquely familiar with all major PMI exams, so they can provide strong support on the types of questions and tricks you can expect to encounter in the real exam
- Practical experience: our trainers have helped dozens of teams and organisations to become agile and have supported real agile projects, which will provide practical help in real-life situations throughout the programme
- You only pay after the training: no deposit is required, in all cases you will be invoiced after the end of the programme
- Satisfaction guarantee: we are confident in the quality of our programmes, so if you are dissatisfied and you tell us at the first session, you will of course not have to pay anything.
- Exam routine: participants will take a series of tests during the programme
- Real-life: the learning is delivered in a process-oriented way, supported by practical examples that match the participants' experience,
- Exam administration, documentation: support for all participants, individual consultation on request
- We also offer additional discounts on our affordable prices for individuals
Location
H-1118 Budapest, Kelenhegyi str. 29/b.
tel.: 30/914 7444
mail: info@promanconsulting.hu
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