Process management leadership and toolkit group training

Plan and operate processes consciously!

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How can I make processes more efficient?

The knowledge and tools of process awareness and process management are needed in every organisation. Like projects, workflows require conscious planning and effective implementation, whether they are processes that affect customer satisfaction, cross-functional processes, procurement, operations or sales.

What is the difference between processes and projects? What management tools should I use as a process manager? What methods can I use to make my organisation's processes more efficient?

We offer our training to process managers and key stakeholders who want to improve the efficiency of their processes, raise awareness and increase their knowledge on the topic. Participants will be introduced to the basics of process mindset, process management tools, cross-functional communication and trust building.

Process management leadership and toolkit group training

We also offer online, distance learning courses using digital and video conferencing tools!

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Our experts

Réka Pétercsák

Réka Pétercsák

ACC, PSM, PSPO, Certified SAFe Program Consultant

Réka supports our clients with agile and traditional team development, related individual competency development, Scrum Master tasks, and organizational and process development support. After her home studies, Réka lived and studied in Ireland and is currently undertaking her PhD research.

Who do we recommend it for?

Our 3-day programme has been designed to ensure that the communication and management tools learned in the training can be used in practice by process leaders in any field, from initation to change management.

There is no prerequisite for the training. We focus on ensuring that the training participants are able to think more consciously about their own processes, and to develop and follow up on them with confidence.

The programme builds heavily on the participants' own process management experiences, their understanding and possibilities for further development, thus providing the opportunity to apply the experiences of the practical elements (approx. 60%) to their own context, in addition to the theoretical foundation (approx. 40%). Lessons learnt, emerging individual and organisational development opportunities will be assessed together with the team.

During the programme, the knowledge areas of process management used by the client and the difficulties often encountered by the participants will be addressed, based on the needs of the participants.

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Training agenda

Process management basics, stakeholders

  • Process approach
  • Managing individual processes
  • Process map, stakeholder management
  • Differences in personalities as resources in processes
  • Relevance of leadership across professional boundaries, basic concepts
  • Communication channels, developing interactions
  • Psychological safety building, interactions

Systems and diagnosis

  • Process systems management, organisational interfaces
  • Process systems: prioritisation, managing resource problems
  • Process diagnosis, process audit with case studies: conditions for efficiency improvement, possibilities for automation
  • The role of organisational culture in process management

Cooperation and processes

  • Change management in processes
  • Process management and evaluation
  • Giving and receiving constructive criticism
  • Conflict resolution
  • Building partnerships
  • Implementing frameworks in processes
  • Facilitation, meeting culture, retrospective
  • Personal professional development: me as a process manager / process participant

Satisfaction guarantee

We are confident in the quality of our programme, but if you are dissatisfied and you let us know on the first day, you will not have to pay! We will invoice you after the last session, we do not charge anything in advance.

CONTACT US!

info@promanconsulting.hu

+36 70 787 6328 

1118 Budapest,
Kelenhegyi út 29/b.

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Process management leadership and toolkit group training

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quality

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satisfaction

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execution

"It was an interesting and in many ways motivating training. The joint, situational exercises were very good and I was given techniques that I can apply in my daily work."

Important

Our programme is designed around real-life best practices, providing practical support and first-hand experience in managing processes.

10 reasons why you should choose us

  • We only run small group workshops, above 10 people the group will be split for learning efficiency
  • Low minimum number of participants, unlike most training organisations, we start the course when 3 people apply, no need to wait
  • Qualified trainers - our trainers are CAPM, PMP, PMI-PBA and PMI-ACP certified, and our trainers are uniquely familiar with all major PMI exams, so they can provide strong support on the types of questions and tricks you can expect to encounter in the real exam
  • Practical experience: our trainers have helped dozens of teams and organisations to become agile and have supported real agile projects, which will provide practical help in real-life situations throughout the programme
  • You only pay after the training: no deposit is required, in all cases you will be invoiced after the end of the programme
  • Satisfaction guarantee: we are confident in the quality of our programmes, so if you are dissatisfied and you tell us at the first session, you will of course not have to pay anything.
  • Exam routine: participants will take a series of tests during the programme
  • Real-life: the learning is delivered in a process-oriented way, supported by practical examples that match the participants' experience,
  • Exam administration, documentation: support for all participants, individual consultation on request
  • We also offer additional discounts on our affordable prices for individuals

Location

H-1118 Budapest, Kelenhegyi str. 29/b.
tel.: +36 70 787 6328
mail: info@promanconsulting.hu