{"id":11750,"date":"2024-12-11T14:19:09","date_gmt":"2024-12-11T14:19:09","guid":{"rendered":"https:\/\/promanconsulting.hu\/?page_id=11750"},"modified":"2025-08-31T10:39:40","modified_gmt":"2025-08-31T10:39:40","slug":"case-study-process-screening","status":"publish","type":"page","link":"https:\/\/promanconsulting.hu\/en\/ugyfeleset-folyamatatvilagitas\/","title":{"rendered":"Client: operational risk-based process maturity development and process transparency for an international financial services provider"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11750\" class=\"elementor elementor-11750\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-450dfd0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"450dfd0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;3be61bb&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62438d0\" data-id=\"62438d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07600a7 elementor-widget elementor-widget-heading\" data-id=\"07600a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Operat\u00edv kock\u00e1zat alap\u00fa folyamat\u00e9retts\u00e9g-fejleszt\u00e9s \u00e9s folyamat\u00e1tvil\u00e1g\u00edt\u00e1s<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e8397ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e8397ff\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;3ed07a4&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4292b18\" data-id=\"4292b18\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae02a4a elementor-widget elementor-widget-heading\" data-id=\"ae02a4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Operat\u00edv kock\u00e1zat alap\u00fa folyamat\u00e9retts\u00e9g-fejleszt\u00e9s \u00e9s folyamat\u00e1tvil\u00e1g\u00edt\u00e1s egy nemzetk\u00f6zi p\u00e9nz\u00fcgyi szolg\u00e1ltat\u00f3 sz\u00e1m\u00e1ra<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-191ab71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"191ab71\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6cbdef5\" data-id=\"6cbdef5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb3cab1\" data-id=\"bb3cab1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-873ee4e elementor-widget elementor-widget-text-editor\" data-id=\"873ee4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 16px; font-weight: 600;\">Ipar\u00e1g<\/span>: P\u00e9nz\u00fcgyi szektor<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-828e4c6 elementor-widget elementor-widget-progress\" data-id=\"828e4c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"progress.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-title\" id=\"elementor-progress-bar-828e4c6\">\n\t\t\t\t<b>Szervezeti m\u00e9ret<\/b>\t\t\t<\/span>\n\t\t\n\t\t<div aria-labelledby=\"elementor-progress-bar-828e4c6\" class=\"elementor-progress-wrapper\" role=\"progressbar\" aria-valuemin=\"0\" aria-valuemax=\"100\" aria-valuenow=\"35\" aria-valuetext=\"35% (80 f\u0151)\">\n\t\t\t<div class=\"elementor-progress-bar\" data-max=\"35\">\n\t\t\t\t<span class=\"elementor-progress-text\">80 f\u0151<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f379f9 elementor-widget elementor-widget-progress\" data-id=\"3f379f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"progress.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-title\" id=\"elementor-progress-bar-3f379f9\">\n\t\t\t\t<b>\u00c1tfut\u00e1si id\u0151<\/b>\t\t\t<\/span>\n\t\t\n\t\t<div aria-labelledby=\"elementor-progress-bar-3f379f9\" class=\"elementor-progress-wrapper\" role=\"progressbar\" aria-valuemin=\"0\" aria-valuemax=\"100\" aria-valuenow=\"40\" aria-valuetext=\"40% (4 h\u00f3nap)\">\n\t\t\t<div class=\"elementor-progress-bar\" data-max=\"40\">\n\t\t\t\t<span class=\"elementor-progress-text\">4 h\u00f3nap<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7068c13 elementor-widget elementor-widget-progress\" data-id=\"7068c13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"progress.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-title\" id=\"elementor-progress-bar-7068c13\">\n\t\t\t\t<b>\u00c9rintettek sz\u00e1ma<\/b>\t\t\t<\/span>\n\t\t\n\t\t<div aria-labelledby=\"elementor-progress-bar-7068c13\" class=\"elementor-progress-wrapper\" role=\"progressbar\" aria-valuemin=\"0\" aria-valuemax=\"100\" aria-valuenow=\"35\" aria-valuetext=\"35% (80 f\u0151)\">\n\t\t\t<div class=\"elementor-progress-bar\" data-max=\"35\">\n\t\t\t\t<span class=\"elementor-progress-text\">80 f\u0151<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b11a4b0 elementor-widget elementor-widget-heading\" data-id=\"b11a4b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">C\u00e9lok, vezet\u0151i \u00f6sszefoglal\u00f3<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ba9ba elementor-widget elementor-widget-text-editor\" data-id=\"c9ba9ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A projekt c\u00e9lja a szervezet kock\u00e1zatkezel\u00e9si k\u00e9pess\u00e9geinek \u00e9s folyamat\u00e9retts\u00e9g\u00e9nek n\u00f6vel\u00e9se volt, melynek sor\u00e1n kock\u00e1zat\u00e9rt\u00e9kel\u00e9si \u00e9s folyamat\u00e1tvil\u00e1g\u00edt\u00e1si m\u00f3dszertanokat vezett\u00fcnk be a megb\u00edz\u00f3 napi m\u0171k\u00f6d\u00e9s\u00e9be. A nyolc kiemelt folyamat r\u00e9szletes \u00e1tvil\u00e1g\u00edt\u00e1sa eredm\u00e9nyek\u00e9nt egy t\u00f6bb mint 100 elemb\u0151l \u00e1ll\u00f3 fejleszt\u00e9si javaslatlista k\u00e9sz\u00fclt, amelynek jelent\u0151s r\u00e9sze az IT infrastrukt\u00fara korszer\u0171s\u00edt\u00e9s\u00e9re \u00e9s a folyamatok \u00e1tl\u00e1that\u00f3s\u00e1g\u00e1nak n\u00f6vel\u00e9s\u00e9re ir\u00e1nyult. A szak\u00e9rt\u0151i t\u00e1mogat\u00e1ssal megval\u00f3s\u00edtott fejleszt\u00e9seknek k\u00f6sz\u00f6nhet\u0151en a szervezet a projekt z\u00e1r\u00e1s\u00e1ra k\u00e9pess\u00e9 v\u00e1lt arra, hogy j\u00f6v\u0151beni folyamatauditokat \u00e9s fel\u00fclvizsg\u00e1latokat saj\u00e1t er\u0151forr\u00e1saival, k\u00fcls\u0151 seg\u00edts\u00e9g n\u00e9lk\u00fcl is hat\u00e9konyan elv\u00e9gezzen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c017d6 elementor-widget elementor-widget-spacer\" data-id=\"2c017d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29573d7 elementor-widget elementor-widget-heading\" data-id=\"29573d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Megb\u00edz\u00f3i h\u00e1tt\u00e9r \u00e9s k\u00f6rnyezet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a635d15 elementor-widget elementor-widget-text-editor\" data-id=\"a635d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A megb\u00edz\u00f3 egy nagy p\u00e9nz\u00fcgyi szervezet speci\u00e1lis oper\u00e1ci\u00f3s folyamatai\u00e9rt felel\u0151s r\u00e9szlege, amely mintegy 80+ f\u0151vel m\u0171k\u00f6dik. A ter\u00fclet olyan komplex \u00e9s magas szint\u0171 emberi szak\u00e9rtelmet ig\u00e9nyl\u0151 folyamatokat kezel, amelyek nem automatiz\u00e1lhat\u00f3k. Az elm\u00falt \u00e9vekben a ter\u00fclet tev\u00e9kenys\u00e9gi k\u00f6re \u00e9s a folyamatok sz\u00e1ma megn\u0151tt, \u00edgy sz\u00fcks\u00e9gess\u00e9 v\u00e1lt egy \u00e1tfog\u00f3 folyamat\u00e1tvil\u00e1g\u00edt\u00e1s \u00e9s kock\u00e1zatmenedzsment rendszer kialak\u00edt\u00e1sa, hogy a n\u00f6vekv\u0151 m\u0171k\u00f6d\u00e9si komplexit\u00e1s kezelhet\u0151v\u00e9 v\u00e1ljon.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-566d6ba elementor-widget elementor-widget-heading\" data-id=\"566d6ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">C\u00e9lok, feladatok<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-157e27a elementor-widget elementor-widget-text-editor\" data-id=\"157e27a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>A szervezet kock\u00e1zatkezel\u00e9si k\u00e9pess\u00e9geinek fejleszt\u00e9se, bele\u00e9rtve a kock\u00e1zati szeml\u00e9let form\u00e1l\u00e1s\u00e1t.<\/li><li>Kock\u00e1zatmenedzsment alap\u00e9rt\u00e9kek \u00e9s gyakorlatok meghat\u00e1roz\u00e1sa \u00e9s be\u00e9p\u00edt\u00e9se a napi m\u0171k\u00f6d\u00e9sbe.<\/li><li>Folyamati lelt\u00e1r \u00f6ssze\u00e1ll\u00edt\u00e1sa \u00e9s fel\u00fclvizsg\u00e1lati id\u0151intervallumok meghat\u00e1roz\u00e1sa.<\/li><li>Kock\u00e1zati fel\u00fclvizsg\u00e1lat gyakorlat\u00e1nak \u00e9s szab\u00e1lyainak kialak\u00edt\u00e1sa.<\/li><li>\u00d6sszesen 8 db kiemelt folyamat teljes k\u00f6r\u0171 \u00e1tvil\u00e1g\u00edt\u00e1sa, k\u00fcl\u00f6n\u00f6s tekintettel az oper\u00e1ci\u00f3s kock\u00e1zatokra.<\/li><li>Fejleszt\u00e9si lista \u00e9s terv kidolgoz\u00e1sa a 8 db kiemelt folyamat sz\u00e1m\u00e1ra, amely a hat\u00e9konys\u00e1g n\u00f6vel\u00e9s\u00e9re \u00e9s a kock\u00e1zatok cs\u00f6kkent\u00e9s\u00e9re f\u00f3kusz\u00e1l.<\/li><li>A 8 db kiemelt folyamatot \u00e9rint\u0151 fejleszt\u00e9si feladatok, projektek szak\u00e9rt\u0151i \u00e9s projektvezet\u0151i t\u00e1mogat\u00e1sa a fejleszt\u00e9sek lez\u00e1r\u00e1s\u00e1ig.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-005bece elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"005bece\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e3720bc\" data-id=\"e3720bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4f05b3 elementor-widget elementor-widget-heading\" data-id=\"e4f05b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kih\u00edv\u00e1sok, neh\u00e9zs\u00e9gek<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c22f58 elementor-widget elementor-widget-text-editor\" data-id=\"1c22f58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>A szervezetben nem volt be\u00e1gyazott a tudatos kock\u00e1zatkezel\u00e9s gyakorlata; az egy\u00e9ni szak\u00e9rt\u0151i tud\u00e1sra \u00e9s tapasztalatra t\u00e1maszkodtak, ami nem eredm\u00e9nyezett rendszerszint\u0171 megold\u00e1sokat.<\/li><li>A r\u00e9szlegen kezelt folyamatok nagyfok\u00fa specializ\u00e1ci\u00f3t, szak\u00e9rtelmet ig\u00e9nyelnek, kev\u00e9s a standard \u00e9s algoritmiz\u00e1lhat\u00f3 lefut\u00e1s. Ebb\u0151l kifoly\u00f3lag alfolyamat vagy folyamati forgat\u00f3k\u00f6nyv l\u00e9tezik ezekhez, ami neh\u00e9zz\u00e9 tette a r\u00e9szletes folyamatmodellez\u00e9st \u00e9s a kock\u00e1zatok azonos\u00edt\u00e1s\u00e1t.<\/li><li>Az IT infrastrukt\u00fara vegyes k\u00e9pet mutatott, a r\u00e9gi, elavult rendszerek mellett modern megold\u00e1sokat is haszn\u00e1ltak, ami IT szempontb\u00f3l t\u00f6redezett k\u00f6rnyezetet, architekt\u00far\u00e1t, \u00e9s a k\u00f6rnyezeti gyenges\u00e9gekhez alak\u00edtott nem hat\u00e9kony folyamatokat eredm\u00e9nyezett.<\/li><li>Az IT infrastrukt\u00fara t\u00f6redezetts\u00e9ge \u00e9s a k\u00fcl\u00f6nb\u00f6z\u0151 rendszerek inkompatibilit\u00e1sa jelent\u0151s kock\u00e1zatokat jelentett a folyamatok z\u00f6kken\u0151mentes m\u0171k\u00f6d\u00e9s\u00e9ben.<\/li><li>A kritikus folyamatokban r\u00e9szt vev\u0151 szak\u00e9rt\u0151k el\u00e9rhet\u0151s\u00e9ge korl\u00e1tozott volt, ami lass\u00edtotta a projekt el\u0151rehalad\u00e1s\u00e1t \u00e9s a d\u00f6nt\u00e9shozatali folyamatokat.<\/li><li>A fejleszt\u00e9si lista implement\u00e1l\u00e1sa sor\u00e1n az IT kapacit\u00e1s korl\u00e1tai miatt neh\u00e9zs\u00e9gek mer\u00fcltek fel, mivel a javasolt fejleszt\u00e9sek nagy r\u00e9sze IT fejleszt\u00e9st ig\u00e9nyelt.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4f16b63\" data-id=\"4f16b63\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd034f6 elementor-widget elementor-widget-heading\" data-id=\"fd034f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A feladat megval\u00f3s\u00edt\u00e1sa<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-824a4fa elementor-widget elementor-widget-text-editor\" data-id=\"824a4fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A projekt els\u0151 szakasz\u00e1ban a r\u00e9sztvev\u0151k kock\u00e1zatmenedzsmenttel kapcsolatos ismereteinek fejleszt\u00e9s\u00e9re ker\u00fclt sor. Ez mag\u00e1ban foglalta a kock\u00e1zatkezel\u00e9si alapelvek, gyakorlatok \u00e9s eszk\u00f6z\u00f6k bemutat\u00e1s\u00e1t, valamint a szervezet ig\u00e9nyeire szabott m\u00f3dszertanok \u00e9s eszk\u00f6z\u00f6k gyakorlati kipr\u00f3b\u00e1l\u00e1s\u00e1t, a r\u00e9sztvev\u0151k megtanult\u00e1k, hogyan azonos\u00edts\u00e1k, \u00e9rt\u00e9kelj\u00e9k \u00e9s kezelj\u00e9k a kock\u00e1zatokat a saj\u00e1t munkater\u00fcleteiken. Az oktat\u00e1si szakasz sor\u00e1n fontos volt az \u00e9rintettek szerepeinek \u00e9s felel\u0151ss\u00e9geinek tiszt\u00e1z\u00e1sa. Az operat\u00edv szinteken dolgoz\u00f3k k\u00f6zvetlen bevon\u00e1s\u00e1val lehet\u0151s\u00e9g ny\u00edlt l\u00e9tez\u0151 j\u00f3 gyakorlatok \u00e9s \u00f6tletek \u00e9s a felel\u0151ss\u00e9gek elhat\u00e1rol\u00e1s\u00e1nak k\u00f6z\u00f6s megvitat\u00e1s\u00e1ra. Ennek \u00e9rdek\u00e9ben az oktat\u00e1s sor\u00e1n r\u00e9szletesen beazonos\u00edtottuk, hogy ki milyen szerepet j\u00e1tszik a kock\u00e1zatok felismer\u00e9s\u00e9ben, \u00e9rt\u00e9kel\u00e9s\u00e9ben \u00e9s kezel\u00e9s\u00e9ben, tov\u00e1bb\u00e1 l\u00e9trej\u00f6ttek a felel\u0151ss\u00e9gi m\u00e1trixok, amelyek seg\u00edtett\u00e9k az egy\u00e9rtelm\u0171 feladatmegoszt\u00e1st.<\/p><p>A projekt m\u00e1sodik szakasz\u00e1ban a szervezeti r\u00e9szleg folyamatainak beazonos\u00edt\u00e1sa, ki\u00e9rt\u00e9kel\u00e9se \u00e9s kategoriz\u00e1l\u00e1sa t\u00f6rt\u00e9nt meg. A folyamatlelt\u00e1r sor\u00e1n a szervezet minden relev\u00e1ns oper\u00e1ci\u00f3s folyamat\u00e1t azonos\u00edtottuk, \u00e9s ezekhez k\u00fcl\u00f6n fel\u00fclvizsg\u00e1lati id\u0151intervallumokat rendelt\u00fcnk. Ez lehet\u0151v\u00e9 tette, hogy a szervezet a k\u00e9s\u0151bbiekben rendszeresen ellen\u0151rizze \u00e9s jav\u00edtsa folyamatait, megel\u0151zve ezzel a kock\u00e1zatokat. Emellett kidolgoztuk a folyamat auditok alapelveit, eszk\u00f6zeit \u00e9s felel\u0151seit, ami mag\u00e1ban foglalta a folyamatok ellen\u0151rz\u00e9s\u00e9nek m\u00f3dj\u00e1t \u00e9s a fel\u00fclvizsg\u00e1lati krit\u00e9riumokat is.<\/p><p>A harmadik szakaszban nyolc kritikusnak \u00edt\u00e9lt folyamat ker\u00fclt r\u00e9szletes \u00e1tvil\u00e1g\u00edt\u00e1sra, kiemelt figyelemmel az oper\u00e1ci\u00f3s kock\u00e1zati t\u00e9nyez\u0151kre. A bels\u0151 szak\u00e9rt\u0151k bevon\u00e1s\u00e1val v\u00e9gzett, workshop alap\u00fa \u00e1tvil\u00e1g\u00edt\u00e1s sor\u00e1n felt\u00e9rk\u00e9pezt\u00fck a folyamatokat jelenlegi form\u00e1jukban, a l\u00e9p\u00e9sekhez \u00e9s \u00e1ltal\u00e1noss\u00e1gban azonos\u00edtottuk az ismert \u00e9s a potenci\u00e1lis kock\u00e1zatokat, bele\u00e9rtve az emberi hib\u00e1k, technikai hi\u00e1nyoss\u00e1gok, valamint az IT infrastrukt\u00fara \u00e9s a szab\u00e1lyoz\u00f3i megfelel\u00e9sb\u0151l ad\u00f3d\u00f3 kock\u00e1zatokat is. Az \u00e1tvil\u00e1g\u00edt\u00e1sok nemcsak a jelenlegi kock\u00e1zatokat fedt\u00e9k fel, hanem fejleszt\u00e9si ir\u00e1nyokat \u00e9s lehet\u0151s\u00e9geket is meghat\u00e1roztak a folyamatok hat\u00e9konys\u00e1g\u00e1nak n\u00f6vel\u00e9s\u00e9re \u00e9s a kock\u00e1zatok cs\u00f6kkent\u00e9s\u00e9re.<\/p><p>A negyedik, utols\u00f3 szakaszban az \u00e1tvil\u00e1g\u00edt\u00e1sok alapj\u00e1n fejleszt\u00e9si lista k\u00e9sz\u00fclt, amely t\u00f6bb mint 100 konkr\u00e9t javaslatot tartalmazott a nyolc kiemelt folyamat fejleszt\u00e9s\u00e9re \u00e9s a kock\u00e1zatok kezel\u00e9s\u00e9re. A lista f\u0151k\u00e9nt az IT infrastrukt\u00fara fejleszt\u00e9s\u00e9re, a folyamatok \u00e1tl\u00e1that\u00f3s\u00e1g\u00e1nak n\u00f6vel\u00e9s\u00e9re \u00e9s a kock\u00e1zatkezel\u00e9s rendszerszint\u0171 bevezet\u00e9s\u00e9re f\u00f3kusz\u00e1lt. A fejleszt\u00e9si terv j\u00f3v\u00e1hagy\u00e1s\u00e1t k\u00f6vet\u0151en megkezd\u0151dtek a fejleszt\u00e9si tervek v\u00e9grehajt\u00e1sai, bele\u00e9rtve a folyamatok optimaliz\u00e1l\u00e1s\u00e1t \u00e9s a sz\u00fcks\u00e9ges technol\u00f3giai fejleszt\u00e9seket. A folyamatok fejleszt\u00e9s\u00e9nek v\u00e9gs\u0151 eredm\u00e9nyeir\u0151l szponzori besz\u00e1mol\u00f3t k\u00e9sz\u00edtett\u00fcnk, amely r\u00e9szletesen bemutatta a megtett l\u00e9p\u00e9seket \u00e9s a projekt sor\u00e1n el\u00e9rt eredm\u00e9nyeket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-373f4d6 elementor-widget elementor-widget-heading\" data-id=\"373f4d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Eredm\u00e9nyek<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22af717 elementor-widget elementor-widget-text-editor\" data-id=\"22af717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A projekt sikeres lez\u00e1r\u00e1s\u00e1t k\u00f6vet\u0151en a szervezet kock\u00e1zatkezel\u00e9si gyakorlata jelent\u0151sen fejl\u0151d\u00f6tt, \u00e9s az oper\u00e1ci\u00f3s folyamatok \u00e1tl\u00e1that\u00f3bb\u00e1 v\u00e1ltak. A nyolc kiemelt folyamat \u00e1tfog\u00f3 \u00e1tvil\u00e1g\u00edt\u00e1sa lehet\u0151v\u00e9 tette a legfontosabb fejleszt\u00e9si ir\u00e1nyok azonos\u00edt\u00e1s\u00e1t, \u00e9s a l\u00e9trehozott fejleszt\u00e9si lista alapj\u00e1n a szervezet elind\u00edtotta \u00e9s sikeresen le is z\u00e1rta a folyamatok optimaliz\u00e1l\u00e1s\u00e1t. Az oper\u00e1ci\u00f3s kock\u00e1zatokon bel\u00fcl kiemelten az IT infrastrukt\u00far\u00e1val kapcsolatos kock\u00e1zatok is felt\u00e1r\u00e1sra ker\u00fcltek, \u00edgy a projekt z\u00e1r\u00e1s\u00e1t k\u00f6vet\u0151en egy IT infrastrukt\u00far\u00e1t \u00e9s architekt\u00far\u00e1t \u00e9rint\u0151 moderniz\u00e1ci\u00f3s terv elk\u00e9sz\u00edt\u00e9se is megkezd\u0151d\u00f6tt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-058f464 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"058f464\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/promanconsulting.hu\/folyamatmenedzsment\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Szervezeti folyamatfejleszt\u00e9s <br>szolg\u00e1ltat\u00e1saink<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71c3400 elementor-widget elementor-widget-spacer\" data-id=\"71c3400\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Operat\u00edv kock\u00e1zat alap\u00fa folyamat\u00e9retts\u00e9g-fejleszt\u00e9s \u00e9s folyamat\u00e1tvil\u00e1g\u00edt\u00e1s Operat\u00edv kock\u00e1zat alap\u00fa folyamat\u00e9retts\u00e9g-fejleszt\u00e9s \u00e9s folyamat\u00e1tvil\u00e1g\u00edt\u00e1s egy nemzetk\u00f6zi p\u00e9nz\u00fcgyi szolg\u00e1ltat\u00f3 sz\u00e1m\u00e1ra Ipar\u00e1g: P\u00e9nz\u00fcgyi szektor Szervezeti m\u00e9ret 80 f\u0151 \u00c1tfut\u00e1si id\u0151 4 h\u00f3nap \u00c9rintettek sz\u00e1ma 80 f\u0151 C\u00e9lok, vezet\u0151i \u00f6sszefoglal\u00f3 A projekt c\u00e9lja a szervezet kock\u00e1zatkezel\u00e9si k\u00e9pess\u00e9geinek \u00e9s folyamat\u00e9retts\u00e9g\u00e9nek n\u00f6vel\u00e9se volt, melynek sor\u00e1n kock\u00e1zat\u00e9rt\u00e9kel\u00e9si \u00e9s folyamat\u00e1tvil\u00e1g\u00edt\u00e1si m\u00f3dszertanokat vezett\u00fcnk be a [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":11751,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11750","page","type-page","status-publish","has-post-thumbnail","hentry","entry","has-media"],"_links":{"self":[{"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/pages\/11750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/comments?post=11750"}],"version-history":[{"count":13,"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/pages\/11750\/revisions"}],"predecessor-version":[{"id":12897,"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/pages\/11750\/revisions\/12897"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/media\/11751"}],"wp:attachment":[{"href":"https:\/\/promanconsulting.hu\/en\/wp-json\/wp\/v2\/media?parent=11750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}